If you are new to Genealogy and unsure of terminology or which of our services to use, please remember that we can help.

If you are uncertain about whether to order a certain search product on our site and do not know whether it is right for you, please do not order it.

It is far better for you to contact us first and discuss your needs rather than order the wrong item!

If you order the wrong item and it is inappropriate for your search needs, please remember that:
a. We will conduct a search based on the product you have ordered and the information you have supplied and,
b. You are liable for choosing the correct product and for providing the necessary information.

Our responsibility for providing the stated service as per the Product Description ends there.

So if after having conducted the search and you are disappointed with the information you have received, remember you are responsible for having chose the search and deciding whether it was the right search.

If in double contact us first before you order.